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Enterprise Applications Administrator

Position Number: 6766695
Location: Golden, CO
Position Type: Computing - Network/System Administration

Enterprise Applications Administrator

Posting Number: JR107850
Location: Colorado

Engineering a world of possibilities
Colorado School of Mines is seeking an experienced Enterprise Applications Administrator who is ready to take the next step in their career with us! The person we select for this critical role will be comfortable supporting a wide variety of applications from Office365 to learning management systems, video content management applications, and information technology service management applications.

The Enterprise Application Administrator is primarily responsible for managing application configuration settings, maintaining application permissions, configuring application for single sign-on (SSO), and resolving technical issues for applications within the Colorado School of Mines enterprise applications portfolio. This individual is a member of the Application Services team within the Information Technology Department.

This position works internally and with third-party vendors to fully integrate applications into our enterprise application landscape by ensuring that they have secure access to the resources needed and can successfully exchange the data necessary for the proper functioning of the applications. Mines is a cloud/SaaS-first organization, and the Enterprise Applications Administrator supports this vision by transitioning existing applications, software, and services to this technology and ensuring new products meet this standard.

This position establishes and utilizes best practices, research and resolve complex day-to-day integration and migration issues, gather requirements from vendors and business partners for data migrations and integrations, and implement the solutions to meet these requirements.

The position contributes toward a healthy and productive environment which thrives on identifying and creating best practices that drive innovation and business improvements.

While this is currently a hybrid position, on-campus presence is required. Candidates must be able to commute to campus in Golden, Colorado. Working outside of normal business hours may be required for this position.

PRIMARY RESPONSIBILITIES

Enterprise Applications Administration

Configure, implement, and support all functionality for applications as assigned.

Ensure that necessary data integrations are in place and function properly.

Keep track of the certificates associated with Mines applications and ensure they are updated before expiration.

Configure, implement, and support SSO and multi-factor authentication (MFA) settings within applications.

Install, configure, and maintain SQL Server instances across development, test, and production environments.

Apply security best practices, manage user roles and permissions, and ensure compliance with organizational and regulatory standards.

Analyze, resolve, and respond to service requests and remediate errors as needed.

Plan, coordinate, test, and communicate all application changes, upgrades/maintenance schedules, and new enhancements/services.

Monitor and test application performance, provide performance statistics and reports, and document and analyze problems.

Manage users and user permissions within applications and ensure that appropriate access is granted.

Implement and maintain proper security permissions and practices within all managed applications.

Work with IT business operations staff to ensure proper licensing is purchased, and renewals are processed promptly.

Solution Analysis and Engineering

Collaborate with business stakeholders to translate business needs into functional requirements in a way understood by IT and business teams.

Work with stakeholders to capture functional requirements and design end-to-end solutions which meet their needs

Responsible for working on assigned projects, offering application and technical support to meet business and operational needs. Aid in the development and testing of new features and offerings.

Enable innovation through process improvement, workflow, and automation initiatives.

Ensure ongoing compliance with applicable regulatory requirements and internal policies and procedures.

Knowledge Management and Training

Prepare internal and external support documentation to build a current and relevant knowledge base related to the applications supported.

Revisit published documentation regularly to ensure content accuracy and relevancy.

Cross-train team members on managed applications.

Provide tier 2 / tier 3 support and training to IT staff for tier 1 customer support and overall awareness.

Conduct end-user training as needed.

MINIMUM QUALIFICATIONS

Bachelor's degree within Technology, Computer Sciences, Business, or related field. Individuals without a degree, or a degree within these fields, may be considered if they demonstrate possession of substantially the same knowledge level as found in a degree but have attained advanced knowledge through a combination of work experience and intellectual instruction.
3+ years' experience as an application administrator for an enterprise solution.
Experience performing application administration tasks including installation and support of new application versions, application of patches, troubleshooting, log review, SSL/SSH certificate installation, etc. These tasks typically require hands-on experience as an application DBA (MS SQL Server) as well as application and web server administrator (IIS, Apache Tomcat, etc.).
Experience installing, configuring, and maintaining SQL Server instances across development, test, and production environments.
Deep understanding and appreciation for automation and the use of technology as an enabler of high-quality services and performance levels.
Ability to assess business processes and develop workflows within an application to digitize them.
Excellent written and verbal communication skills.
Demonstrated focus on customer service and compliance.
Ability to transfer knowledge to co-workers in a collaborative and engaging manner.
Strong analytical skills and experience and an understanding of how metrics and measures can drive innovation and service level quality.
Demonstrated ability to consider implications of complex problems and solutions and take necessary actions to achieve resolution.
Ability to frame problems and generate relevant insights based on supporting data.

PREFERRED QUALIFICATIONS

Experience with enterprise resource planning (ERP) systems like Ellucian Banner and Workday.
Experience with learning management systems.
Experience with batch job monitoring, scheduling, and maintenance.
Experience administering an IT service management platform.
Knowledge of higher education culture, governance, structures, and mission.
Ability to utilize web API's and work with data structures such as XML and JSON.
Familiarity with MS Windows and Linux server operating systems, task schedulers, and scripting languages

Salary and Benefits

$86,000 - $95,600 annual salary

Mines takes into consideration a combination of candidate's education, training and experience as well as the position's scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.

Colorado School of Mines offers a robust portfolio of benefits for all employees. For this role, that includes:

Flexible health and dental care options
Generous sick/vacation time: 13 paid holidays per year - including a week-long winter break for entire campus.
Fully vested retirement plan on first day of employment, with generous employer contribution
Tuition benefits (6 credits per year for employees, 50 percent discount for dependents)
Free RTD Ecopass

All Mines employees also have access to discount programs through the State of Colorado and free tickets for Mines Athletics home games, as well as access to the state of the art Recreation Center (fitness classes and training, swimming pool and more) and equipment rentals through the Outdoor Rec Center. We are proud to have recently opened an on campus daycare center. For more details about benefits at Mines, visit mines.edu/human-resources/benefits.

How to Apply

Complete an online application (personal information, demographic information, veteran status)

Upload a resume or CV
Upload a cover letter

Candidates must be currently authorized to work in the United States. Visa sponsorship is not available for this position.

This posting may be used to fill more than one vacancy based on business needs.

References will not be contacted until later in the selection process and you will be informed before that contact is made.

Application review will begin December 15, 2025. The posting will close December 14, 2025 at 11:59 p.m. Applications may not be accepted after that date.

It is the intent of Mines to comply with the applicable requirements of the Americans with Disabilities Act and the Americans with Disabilities Act Amendments Act of 2008, and their implementation rules and regulations, in support of equal opportunities for qualified applicants with disabilities. To meet this goal, Mines will make reasonable accommodations during the employment selection process and within our working environment.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on our site as a result of your disability. You can request a reasonable accommodation by contacting our Human Resources team at hr@mines.edu or 303.273.3250 for assistance.

Successful Completion of a Background Investigation is Required for this Position.

About Mines & Golden, CO

When the world looks for answers, the world looks to Mines.

Colorado School of Mines is a top-ranked public university solving the grand challenges facing our society, particularly those related to the Earth, energy and the environment. Founded in 1874 with specialties in mining and metallurgy, Mines' scope and mission have continually expanded to meet the needs of industry and society. Today, we are the No. 36 public university in the nation, recognized for our innovation and undergraduate teaching in science, technology engineering and math (U.S. News and World Report, 2025).

Mines graduates are change makers, boundary breakers and problem solvers. Since our earliest days, a Mines education has been and continues to be a transformational opportunity, with one of the strongest returns on investment out there for talented STEM students of all backgrounds.

At the same time, Mines faculty members are pushing their fields in new directions, whether that's manufacturing, space resources, quantum engineering, carbon capture or more. Mines was recently classified as a R1 "Very High Activity" research institution by Carnegie, a notable feat for any university but particularly one of our size.

That size - roughly 8,200 undergraduate and graduate students - also translates to a close-knit campus community, where employees have opportunities to get involved in multiple ways, continued professional learning is valued and everyone can make an impact.

Community Alliance groups bring together employees for professional development, networking, and community involvement, and all Mines employees also have access to the wealth of activities happening every day on campus - nationally-renowned speakers, special events and Mines traditions like Engineering Days, just to name a few.

And don't get us started on our hometown. We are located in the heart of Golden, Colorado --with its charming historic downtown and nearby hiking trails - and in close proximity to all that Denver and the Rocky Mountains have to offer. That includes the sunny, high-altitude climate and outstanding outdoor recreation opportunities that make the Denver area an ideal place to live, work and play.

Are you looking for an inspiring, mission-driven workplace where you can contribute to solving the world's problems and educating the next generation of change makers? Are you an individual who values a community where our individual perspectives and experiences enrich the educational and work experience?

Look to Mines.

Equal Opportunity

Colorado School of Mines is committed to equal opportunity for all persons. Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.

Mines' commitment to nondiscrimination, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a talented student body and workforce.

Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequality or concerns for safety.

Colorado's premier engineering and applied science university for 150 years and counting

Apply online at https://mines.wd1.myworkdayjobs.com/en-US/Mines_Careers/job/Colorado/Enterprise-Applications-Administrator_JR107850