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California State University, Fullerton
  • Position Number: 2476509
  • Location: Fullerton, CA
  • Position Type: Financial Aid


504290 - Associate Director of Financial Aid for Systems


Classificaiton: Administrator II-Range A
Department: Financial Aid
Sub-Division: Student Transitions
Salary Range: Salary commensurate with experience and qualifications
Appointment Type: At Will
Time Base: Full-Time
Work Schedule: Monday Friday, 8:00 AM 5:00 PM

About CSUF:
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to Californias revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, CSUF Garden Grove Center, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.


Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:
The Office of Financial Aid is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We are seeking an exceptional individual to join our team as the Associate Director of Financial Aid for Systems. The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

The Associate Director of Financial Aid Systems is responsible for expert direction, problem solving, and specifications for the internal systems staff, and Information Technology systems in the design, development, operation and maintenance of the automated management systems used to support the mission of the Office of Financial Aid. The overall responsibility of this position is to ensure the accurate and timely processing, delivery, reconciliation, and reporting to various agencies of $320 million in student aid to the information and data processing systems. These systems include the PeopleSoft Student Administration system, and interfaces to other associated systems such as the Electronic Loan Management system, the California WebGrants system, the Department of Education's Common Origination and Disbursement system, Student Aid Internet Gateway, CPS Online, and the National Student Loan Data Center. Responsible for project coordination, development, management, and overseeing the testing of software including both local and Chancellor's Office centralized modifications (CMS) to meet new initiatives and business processes designed to improve or augment the delivery of financial aid. The Associate Director of Financial Aid Systems primary responsibility is the analysis of business processes and their effective application in an automated environment. Serves as the functional lead in maintaining and enhancing functionality of the financial aid module of the Oracle Student Administration system by providing or supervising production support as needed (including support for reporting technologies, scheduling of production jobs, fund management simulations, security administration coordination, and quality assurance monitoring) to ensure the continued efficient operation of automated systems. The functional lead also plays a pivotal role in planning and directing upgrades and the implementation of new software functionality, including online functionalities offered through the university's web portal. The primary area of accountability of this position is in the development of automated solutions to ensure the mission of the office and the university are achieved. This includes the development and administration of policies designed to support a strategic approach to systems management. A secondary area of accountability is the supervision of the internal systems staff to ensure the reliable operation of all production systems, both online and batch, and supervision of the Direct Loan programs and alternative loan staff. Also, provides supervision to the Assistant Director of State Grant programs and the Pell Grant program. Other areas include analysis of new programs or program modifications and effective cooperation with accounting and student records personnel to ensure that fiscal integrity and compliance with regulations are maintained. Supports various Federal and State reporting tasks, including the FISAP (Fiscal Operations Report and Application to Participate) Report and the State Chancellor Office's FADB report. Other duties as assigned.


Essential Qualifications:
The Candidate must have a Bachelor's degree from an accredited four-year college or university and a minimum of four years of progressively responsible university experience, including at least three years of managing in a complex organization or office. Several of these years must be in financial aid. Excellent analytical, written, oral, and interpersonal communication skills are required. A background that includes organizational development, data management and use of associated computer systems, public relations and staff supervision is essential. Knowledge of need analysis, professional judgment, and federal and state financial aid programs is required. The Associate Director of Financial Aid, reports to the Director of Financial Aid and is one of six managers who lead the daily activities of the office. The successful candidate must be able to relate effectively with students and parents and work well with all campus departments. They must have an outstanding aptitude to anticipate and analyze problems, and make appropriate judgments on a daily basis. Strong basic mathematical and analytical skills, ability to document work clearly, work accurately and efficiently with attention to detail in a deadline driven setting are required. Must be able to analyze highly complex situations and perform assignments without supervision. Proficiency with Windows NT, Outlook, Excel, electronic mail, Internet applications, and Word required.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.


Preferred Qualifications:
Knowledge of CMS or PeopleSoft is desirable, Masters degree from an accredited college or university, Financial Aid operation and systems knowledge.

Experience directly supervising people, including mentoring, evaluating, and developing individuals.

Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.


Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Decisions can influence other university offices such as admissions, cashiering, and departmental offices and can affect enrollment management decisions.


Additional Information:
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial Conflict of Interest Form 700: Statement of Economic Interests within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment.

The person holing this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr.fullerton.edu


Application Deadline: Sep 16, 2021 (9:00 PM)

Apply online at: https://careers.pageuppeople.com/873/fl/en-us/job/504290/504290-associate-director-of-financial-aid-for-systems





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