Job Details

Enterprise Systems Analyst I

Position Number: 7176942
Location: Lubbock, TX
Position Type: Computing - Network/System Administration

Enterprise Systems Analyst I
Lubbock
44824BR
IT Help Central

Position Description
The Enterprise Systems Analyst I's scope of responsibility includes providing enterprise system design and architecture implementation, planning, and deployment support, as well as, administration of multiple enterprise systems. This includes consulting with users on specification requirements. Discretion and sound judgment is expected.

Enterprise positions are restricted for use in central IT Division areas reporting to the institutional CIO and, as such, may interface with key IT leadership and/or other functional leadership from the Texas Tech University System institutions.

About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.

About the Department and/or College

Major/Essential Functions
Works independently and/or with team members to:

Provide architectural design, development, testing, installation, deployment, maintenance, and administration of enterprise hardware and software systems.
Perform systems analysis techniques and procedures, including consulting with users to determine hardware, software, or system functional specifications.
Support enterprise hardware and software systems through system monitoring, problem diagnosis and resolution, configuration management, systems programming, and systems integration.
Ability to manage planning, implementation, deployment, and administration for multiple enterprise systems.
May interface with key IT leadership and/or other functional leadership from the Texas Tech University System institutions.

Required Qualifications
Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus five (5) years related full-time paid experience OR a combination of related education and/or experience. Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.

This position will serve as a ServiceNow system administrator. Due to new FedRAMP (Federal Risk and Authorization Management Program) requirements, access to the ServiceNow Government Cloud is restricted to US citizens. US Citizenship is required for this position.

FedRAMP is a U.S. government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. It ensures cloud services used by federal agencies meet rigorous security standards, aiming to accelerate the adoption of secure, authorized cloud solutions.

This position is designated as involving access to critical infrastructure systems and/or research, as defined by Texas Executive Order GA-48. As such, candidates must successfully complete a comprehensive background check prior to employment. Employees are required to comply with all applicable state and federal regulations related to the protection of critical infrastructure. Ongoing employment is dependent upon maintaining eligibility for access and successfully passing periodic security and compliance reviews.

Preferred Qualifications
Demonstrated expert level experience with:

Planning, organizing, and managing hardware and/or software projects and time effectively and efficiently.
Selected advanced enterprise hardware and/or software and technology operations required by area or unit.
Training in advanced enterprise hardware and software use and support through education or experience.

ServiceNow administration or development experience in any of ITSM, CSM, FSM, CMDB, or SPM; ServiceNow Service Portal Experience highly preferred; Expertise in SEO and driving web traffic to the correct pages; Google Analytics experience; Intermediate to advanced experience working with web languages (HTML5, CSS, Javascript, PHP, Angular, AngularJS, Etc.); Intermediate database skills, MS SQL preferred, including working with both queries and stored procedures; Intermediate experience working with .NET programming languages, preferably C#; Experience with problem-solving and utilizing troubleshooting techniques.

Pay Range
$65,200 - $84,800 - $104,300

To apply, visit workattexastech.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.