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Administrative Support Analyst, Information Systems
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Position Number: 5036444
Location: San Diego, CA
Position Type: Business - Information Systems and Technology

Administrative Support Analyst, Information Systems

Req No: 2024-16814
Category: Information Technology
Type: Full-Time Central Staff
Salary: $24.00 - $26.00 per hour
Close Date:

Overview

This position is open until filled with an initial application review to take place on March 6, 2024.
The salary for this position is $24.00 - $26.00 per hour depending upon qualifications and internal equities and is non-negotiable.
This position works a hybrid in-office/remote schedule.

SDSU Research Foundation is seeking an Administrative Support Analyst to join our growing team!

WHO WE ARE

Established in 1943, the mission of the SDSU Research Foundation (SDSURF) is to focus on realizing the research objectives of San Diego State University, and to be the backbone for faculty and staff to find, attract, win, and administer their research and sponsored programs. SDSU is one of the top public research universities in the nation, furthering discoveries, interventions, and solutions that improve communities and change the world. The SDSURF provides the full life cycle of grants services to faculty and staff to realize these discoveries, interventions, and solutions that make a difference.

WHAT OUR DEPARTMENT DOES

The Information Systems (IS) team serves the evolving information services and technology needs of SDSURF. The team is responsible for the operation, maintenance, security, and ongoing development of SDSURF enterprise systems and providing administrative desktop services for central staff personnel. We are service oriented and collaborate with colleagues across the organization to develop and implement innovative user-focused IT solutions that are vital for informed decision making and exceptional services for researchers and employees.

Responsibilities
YOUR ROLE IN CREATING THE UNIVERSITYS PRESENT AND FUTURE

As an administrative support analyst, reporting to the Chief Information Officer, you will be a key member of the IS team, collaborating with a team of diverse and talented professionals in support of department operations and our mission to deliver exceptional systems and services. In this role, you will be responsible for a variety and range of routine to complex administrative tasks in a fast-paced environment. With integrity, discretion, and professionalism, you will routinely handle confidential information and interact with senior executives, vendors, stakeholders, and colleagues across the organization.

THE WORK YOU WILL DO AND MANAGE

Process and track department and project budgets, expenditures and reimbursements; assists CIO with preparation of annual budgets and 6, 9, and 11-month reviews.
Prepare and process check requests/disbursement requests, purchase requisitions, and journal vouchers for IS budget items, invoice reconciliations, and other financial paperwork and documentation in a timely manner.
Coordinate IS team and project team meetings and recognition events; create and deliver professional meeting agendas, accurate minutes and action item logs, and presentations; meal catering; utilize various technologies to facilitate in person, virtual, and hybrid events.
Development of IS project plans, operational status reports, and management dashboards to track metrics and measures related to our IT program activities using Smartsheet and other technology tools.
Create and manage stakeholder feedback surveys, including analysis and recommendations to support continuous improvements.
Run reports and analyze data, generate trend reports, charts and graphs using Microsoft Excel
Research and document processes that span multiple systems and processes across campus (e.g., employee onboarding and off-boarding, data feeds and relationships, etc.), data gathering to facilitate process improvement collaborations and draft RFIs and vendor quote requests.
Create and maintain content for IS SharePoint sites, including a repository of all IS user guides, contracts, agreements, MOUs, compliance activity tracking and policies and procedures.
Help research user productivity tools and applications and prepare Quick Start guides

Qualifications
THE SKILLS WE NEED

Skills, Knowledge and Abilities Needed

Customer-focused; flexible; and forward thinking.
Ability to apply knowledge, plan, prioritize and organize a heavy workload and adjust to changing priorities in a fast-paced environment.
Experience using office productivity software - Office 365 or Google G-Suite
Ability and desire to learn new technologies quickly.
Demonstrated ability to maintain attention to detail and accuracy while multi-tasking.
Ability to read, understand and analyze information, reports, and research data; and communicate analysis succinctly and cogently.
Self-starter; proactive; resourceful and reliable.
Working knowledge of budget policies and procedures.
Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques.

Experience and Education

Bachelors degree or equivalent combination of coursework and work experience
3 or more years of professional experience in an administrative support role

Preferred Qualifications and Special Skills

Experience with enterprise financial, human resources, and/or research administration systems
Experience developing reports and manipulating data with Microsoft Excel or any enterprise reporting tool(s).
Experience gathering, testing, and documenting requirements.

WHAT YOU WILL RECEIVE

Comprehensive medical, dental, and vision plans
Life and disability insurance plans
Generous employer contributed 403b retirement plan. We match 200% on the first 5% of contributions, up to 10% maximum employer matching contribution. All contributions are 100% vested.
Vacation and sick leave accruals
14 paid holidays and 1 annual personal holiday
Hybrid in-office/telework arrangements
Employee Assistance Program (EAP)
Access to campus amenities, including Love Library, Aztec Lanes bowling alley, SDSU transit center, and a variety of coffee shops and eateries.
Discounted Aztec Recreation Center gym membership and SDSU events
Wellness workshops

HOW TO APPLY AND TIPS FOR MAKING IT THROUGH OUR HIRING PROCESS

You must apply through the SDSURF Career Page. Make sure your application is complete. Including a resume and cover letter is recommended. Respond to supplemental questions thoroughly.

WHAT OUR HIRING PROCESS IS LIKE

We work as fast as we can to make hiring decisions. However, it may take several weeks for all the parties involved to review your application. We keep in touch each step of the way and inform you of the status of your application.

ADDITIONAL APPLICANT INFORMATION

The salary range for this position is $24 - $26/hour depending on qualifications and is non-negotiable.
Candidate must reside in California or live in a commutable distance from SDSU at time of hire.
Job offer is contingent upon satisfactory clearance based on Background Check results (including a criminal record check).
San Diego State University Research Foundation is an EEO/AA/Disability/ Vets/ Title IX Employer

To apply, visit https://careers-sdsurf.icims.com/jobs/16814/administrative-support-analyst%2c-information-systems/job?in_iframe=1